1. How much water
do I need?
2. Do I
have a hydro site?
3. What
should I do before ordering a hydro?
4. How
do I install the hydro once it arrives?
5. How
do I know what my final price will be?
6. Do
you take credit cards?
7. Can I
order online?
8. How do
I place an order?
9. What
is required to setup a dealership?
10. What will
this hydro run in my house?
11. My
question is not on this page, or isn't answered in enough detail, how do I
get it answered completely?
Answers to FAQ's
1. For our
standard hydro you will need a minimum of 3 gallons per minute @ 200 feet of
head, or 38 gallons per minute @ 9 feet of head. Our
optional Stainless runner will operate at much less.
2.
This depends on numerous factors. You must have enough water,
sometimes cooperative neighbors and the site should be as close as possible to the batteries for best efficiency but it is possible to run long distance at the higher voltages.
Use this basic formula to determine if you have a hydro site: Head X GPM divided by
10=z. Z should be greater than 50. If z is lesser than 50 consult us. Permits
and environmental issues should be considered as well, for
more detail click here.
3.
We strongly encourage our customers do go through the
permit process to make everything legal. Before ordering you can also setup the
site. This would include building a pond, running the majority of the pipe and
creating a flow path for the water to return to the stream. Once you've ordered
your hydro, you will know what size wire you can run. We carry all necessary
wire sizes should you decide to order that from us as well.
4.
Put simply, mount the hydro box to your pre-made base
that should have a 14 inch by 14 inch square hole, connect the pipe, run the wires and
that's it. It is also recommended that you cover the hydro with a vented rain cover of some sort to minimize condensation and the elements.
5.
When you place your order we will discuss the
options with what resources are available. We will then add up the
figures and tell you.
6.
Yes!! We do take credit cards directly in our retail
storefront and through email. We also take credit cards and instant transfers
through Paypal. Our account email is altpower@grantspass.com. If you don't
have a Paypal account, setting one up is
free and easy. Simply go to www.paypal.com,
click on "Sign up for your free Paypal account" and follow the onscreen
instructions.
7. Yes, by e-mail.
8. Orders can be placed by e-mail at altpower@grantspass.com or by phone at 541-476-8916 or by
regular mail at 4040 Highland Ave. Grants Pass OR 97526. To do a credit card transaction online,
we would need you to email your card number with expiration date and the
billing address. Currently we do not have a convenient online checkout feature,
but we are working on it and hope to have it soon.
9.
Currently, you have to show proof of business and call
us.
10. Nothing, at least not directly. A hydro unit is for charging
batteries, nothing more. From the batteries you run an inverter, which we also
sell, to change the electricity from 12, 24, 48 volts dc to 120/240 volts
ac. DC devises can be run directly from the battery. For AC loads you need an
inverter.
11. For non-existent answers you can e-mail us at altpower@grantspass.com and for a more detailed answer send us a
check for three dollars and we will send you our handbook. The three dollars
strictly covers printing and shipping costs.
Back to top.
Paypal is a registered
trademark of Paypal, an Ebay company.